Shipping & Returns

Shipping

All US orders ship free — no minimum, no gotchas. In-stock items leave our warehouse within one business day. Orders placed before 2 pm MT typically ship the same day.

• Continental US: 5–6 days (free)
• Alaska & Hawaii: 5–7 business days
• Canada: 7–10 business days (calculated at checkout)
• UK / EU / Australia / NZ: 10–14 business days (calculated at checkout)

Returns

Lifetime satisfaction guarantee on every order. If the prank didn't land, the package arrived damaged, or you changed your mind — email Support@WittyYeti.com and we'll reimburse you. Refunds go back to your original payment method within 5 business days. No proof-of-purchase theatre.

Opened items: no need to send anything back — once a prank is opened the prank is over. Manufacturing defects, items damaged in transit, or buyer's remorse — just email us and we'll reimburse you. We're reasonable.

Damaged or lost packages

If your order arrives damaged, email us with a photo and we'll reimburse you. If tracking shows "delivered" but the recipient never got the package, email us within 7 days and we'll reimburse that too. (Porch pirates stealing Dehydrated Water is unintentionally the best prank we offer.)

International shipping

We ship to Canada, UK, EU (most countries), Australia, and New Zealand. A few countries occasionally flag our packaging at customs. Canada and the UK: no issues historically. Germany: 50/50. If customs seizes a package, we'll refund the order.

Tracking

Every order gets a tracking number, emailed to you as soon as the label prints. Refresh it obsessively. That's normal — the best part of the experience is the wait.

Plain-label policy

Nothing on the package identifies it as coming from Witty Yeti. A generic LLC name appears on the label. No return address. No packing slip inside. The outer box is plain corrugated cardboard. Email confirmations go to your email, not the recipient's. You are a ghost with a credit card.